Shipping policy

Shipping Policy – Sobro

At Sobro, we’re committed to delivering your order safely and efficiently. Please review our shipping policy below for all the details on how and when your order will arrive.

Order Processing

• Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

We offer several shipping options at checkout, depending on your location and the item purchased:

• Standard Free Shipping: 5–7 business days

• UPS Shipping: 2–3 business days

Delivery times are estimates and may vary depending on your location and carrier delays.

Shipping Rates

• Shipping costs are calculated at checkout based on your order size, weight, and destination.

• Free standard shipping may be available on select items or promotions (applied automatically at checkout).

Delivery Issues

If your order is delayed, lost, or arrives damaged:

• Contact us at [info@sobrogoods.com] within 5 days of delivery.

• Please include your order number and a brief description of the issue.

• For damaged items, attach photos to help us resolve it quickly.

Address Changes

Once your order is placed, we cannot guarantee address changes. If you need to update your shipping info, please contact us immediately at [info@sobrogoods.com].